⚡ AUTO: client gets email when stage moves to Quality check or beyond.
HANDOFF
Transfer this order to another artist with context. Useful when over capacity or out of office.
INTERNAL HELP
Ask a teammate something specific. The client doesn't see this conversation.
SEND BACK / REJECT
If the order can't be worked as submitted, send it back with a clear reason.
AUTOMATIC ACTIONS LOG
Client emailed when moved to In production
MAY 26, 14:32 · AUTO
Preview PNG auto-generated from AI source
MAY 27, 09:43 · AUTO
SLA warning posted to your queue
MAY 27, 12:00 · AUTO
PRE-FLIGHT CHECK
Run a quick checklist before marking as delivered. Catches missing files, wrong formats, naming issues.
ALL FILES / 5
logo-original.png
ref-color-1.jpg
final-vector.ai
final-vector.pdf
preview.png
CONVERSATION
NEW REQUEST / STEP 1 OF 4
Service.
Pick the service you need. You can change this later.
1Service
2Files
3Specs
4Review
Drop files here
AI, EPS, PDF, PSD, PNG, JPG, SVG up to 50MB
UPLOADED FILES / 0
FINAL USE (PICK MANY)
OUTPUT FORMATS (PICK MANY)
Formats for vector redraw
DELIVERY
SERVICE
Vector redraw
FILES
No files uploaded yet
FINAL USE
Screen print, Embroidery
OUTPUT FORMATS
AI, PDF, PNG
DELIVERY
Standard (3 days)
YOUR PLAN
Prime Ops.
This request counts toward your VECTOR ALLOWANCE (8/15 used).
ESTIMATE
This order
$0
Included in your monthly plan — uses 1 of your 7 remaining vector orders.
When do extra charges apply?
Rush delivery (1 day): +$25
Over monthly allowance: $25 / order
SMART TIP
Tell us if you want exact match or improved proportions. That avoids guessing during production.
BILLING / SUBSCRIPTION
Three plans. No surprise invoices.
A quick look at the monthly plans. Switch anytime, prorated.
01
STARTER
Core Flow
$1,950/month
For shops that need reliable art production, cleaner proofs and consistent file prep.
Dedicated Production Specialist
Standard vector cleanup
10 vector orders / month
20 color separations / month
10 creative art requests / month
8 BrightFrame social posts
02
MOST POPULAR
Prime Ops
$2,850/month
For shops that need a stronger daily production lane with priority execution and content support.
Everything in Core Flow
Spot color separations
15 vector orders / month
35 color separations / month
20 creative art requests / month
4 edited videos for Reels or TikTok
03
FULL SUPPORT
Summit Systems
$3,950/month
For shops needing production art, creative consulting and a fuller media system under one plan.
Everything in Prime Ops
Senior Production Specialist
Simulated process separations
25 vector orders / month
60 color separations / month
30 creative art requests / month
Full media suite access
PAYMENT METHOD
Visa ending in 4242
EXPIRES 12/27
NEXT INVOICE
$2,850.00
JUNE 24, 2026
HELP / FAQ
How can we help?
Answers to common questions. If you need anything else, message your specialist directly.
YOUR SPECIALIST
JC
Julian Castro
Senior Production Specialist
SCHEDULE A CALL
Need to talk something through? Book 20 minutes with your specialist.
ASSIGNED DESK
SUBMITTING FOR / ACME PRINT CO.
Welcome, Alex.
You're acting as Acme Print Co.'s Assigned Desk · submitted by you: 3 orders this month · client allowance: 23 / 35 used
CLIENT ALLOWANCE / SHARED POOL
Vector orders
8/15
Separations
22/35
NEAR LIMIT
Creative art
19/20
OVER LIMIT WARNING
Creative art is at 95% (19/20).
If you submit another creative art order, it will be billed as extra work. You'll see the cost estimate before confirming — but you won't see the plan price.
SUBMIT A NEW ORDER
YOUR ORDERS / 3 ACTIVE
SEP-3104MISSING INFOSUBMITTED BY YOU
6-color sim process — Bella+Canvas
OVPL needs garment color and final imprint size. You can answer this.
VEC-2847IN PRODUCTIONSUBMITTED BY YOU
Vector logo cleanup
Working on it. Stage 3 of 5. Due tomorrow.
ALL CLIENT ORDERS / 9 ACTIVE
QT-318ESTIMATE
Mascot rebuild
MAYA
DIG-1142PRODUCTION
Cap logo — 8,200 stitches
MAYA
DTF-9924PRODUCTION
Gang sheet — youth team
MAYA
EXTRA WORK INVOICES / ASSIGNED DESK VISIBLE
PLAN BILLING HIDDEN
You can see invoices for extra work only. The monthly plan amount the client pays is hidden from your view by design.
MAY 12, 2026
Mascot rebuild — extra work
INV-00283 · QT-318 · submitted by Maya
$185.00
MAY 08, 2026
DTF gang sheet — extra capacity
INV-00279 · DTF-9920 · submitted by you
$42.00
APR 22, 2026
Rush — 8-color separation
INV-00268 · SEP-3068 · submitted by Maya
$95.00
PORTAL DESK
PRODUCTION QUEUE / JULIAN CASTRO
Your queue.
7 orders assigned to you · 2 need action today · global queue has 23 unassigned items.
CURRENTLY WORKING ON
VEC-2847 · Vector logo cleanup
ACME PRINT CO. · STAGE 3 OF 5
01:22:14
Assigned to me
7
+2 today
Due today
2
SLA risk
Delivered this week
14
+4 vs last
Avg turnaround
2.1d
-0.3d
YOUR ACTIVE WORK / 5
IDJOBCLIENTSERVICESTAGEDUE
CLIENT ANSWERED / 1
SEP-3104CLIENT REPLIED11 MIN AGO
6-color sim process — Bella+Canvas
Maya answered: "Bella+Canvas heather grey, 12in wide final print."
UNASSIGNED ORDERS / 3
Pick up an unassigned order to add it to your queue. Operations may also assign work automatically.
IDJOBCLIENTSERVICESUBMITTEDACTION
VEC-2854Boutique logo simplificationLakefront ApparelVector2H AGO
DTF-9930Holiday gang sheetCrescent Print LabDTF4H AGO
Wednesday is at 100%. Consider handing off one order to Diego (35% capacity).
TEAM CHAT / OVPL INTERNAL
4 ONLINE
SM
Sofia Martinez10:42 AM
Anyone has the Bayou Threads brand guide PDF? Need it for SEP-3115
DR
Diego Ramirez10:44 AM
Dropped it in #brand-refs. @Sofia let me know if you can't open it
SO
Sara Ortega11:15 AM
FYI — Nadia is back from vacation on Monday. Plan accordingly for creative direction reviews.
OPERATIONS
CONTROL CENTER / MAY 27, 2026
OVPL pulse.
Everything across all clients, all specialists, all production. Real-time.
⚠️Sample data. These dashboard metrics are a preview and aren’t connected to live data yet — don’t use them for decisions. (Plan-change approvals above, and the order queues in Portal Desk, are live.)
Active orders
87
+12 this week
On-time delivery
94%
+2pp
Avg turnaround
2.3d
-0.4d
MRR
$58k
+$4.2k
REQUIRES ATTENTION / 5
SEP-3091SLA RISK
Sim process — vintage poster (Julian)
Due today, stage 4 of 5. 2 hours until deadline.
QT-318ESTIMATE PENDING
Mascot rebuild — $185 quoted
Waiting on client approval since 3 days ago. Send reminder?
CLIENTS NEAR LIMIT / 3
ACME PRINT CO.
Creative art: 19/20 (95%)
BAYOU THREADS
Separations: 33/35 (94%)
CRESCENT PRINT LAB
Vector orders: 14/15 (93%)
PORTAL DESK WORKLOAD
SPECIALISTCAPACITYACTIVEACTION
JC
Julian Castro
SENIOR · VECTOR / SEPS
88%
7 orders
SM
Sofia Martinez
MID · DIGITIZING / DTF
60%
5 orders
DR
Diego Ramirez
JUNIOR · VECTOR / DTF
35%
2 orders
NK
Nadia Kowalski
SENIOR · CREATIVE / MOCKUPS
OFF
Vacation
Private to Operations. Portal Desk specialists don't see these metrics in their UI by design — to keep work focused, not metric-driven. Use this data for planning, capacity, and 1:1 conversations.
Avg session length
1.4h
-0.2h vs last week
Avg time per order
3.2h
-0.4h
Total tracked this week
142h
+18h vs last
Utilization rate
76%
healthy band
TIME BY SPECIALIST / LAST 7 DAYS
SPECIALISTTRACKEDORDERSAVG
JC
Julian Castro
SENIOR · 88% UTIL
38.4h
142.7h
SM
Sofia Martinez
MID · 60% UTIL
26.0h
92.9h
DR
Diego Ramirez
JUNIOR · 35% UTIL
15.2h
53.0h
NK
Nadia Kowalski
SENIOR · ON LEAVE
—
0—
TIME BY SERVICE TYPE
SERVICEAVG TIMEORDERS
Vector redraw
2.8h
18
Color separations
3.8h
12
Embroidery digitizing
3.2h
9
DTF prep
1.4h
8
OUTLIERS / FLAGGED
SEP-30912.5× AVG
Sim process — vintage poster
9.5h tracked · normal ~3.8h · Julian · still in production
DIG-11421.5× AVG
Cap logo — 8,200 stitches
4.8h tracked · normal ~3.2h · Sofia · in production
VEC-28510.4× AVG
Restaurant brand redraw
1.1h tracked · normal ~2.8h · Diego · fast turnaround
AVG TIME PER STAGE / ALL SERVICES
Where time is spent across the production pipeline. Use to identify bottlenecks.
FILE REVIEW
0.4h
IN PRODUCTION
2.1h
QUALITY CHECK
0.7h
⚠ INSIGHT: 65% of order time is in production. QC moves fast.
MAY 27, 14:22Sara OrtegaReassigned SEP-3091 from Diego Ramirez to Julian Castro
MAY 27, 11:48Julian CastroMoved VEC-2847 from In production to Quality check
MAY 27, 10:30Alex ChenSubmitted new order VEC-2854 on behalf of Lakefront Apparel
MAY 27, 09:15Sara OrtegaUpdated Prime Ops plan — added 5 more creative art credits/month
MAY 26, 16:42Maya RiveraApproved estimate QT-318 for $185
MAY 26, 14:10Sara OrtegaViewed as Acme Print Co. · admin overlay ON · duration 4 min
MAY 25, 18:00SystemAuto-assigned DTF-9924 to Sofia Martinez based on workload balance
PLANS & PRICING
Core Flow — $1,950/mo
10 active subscribers
Prime Ops — $2,850/mo
12 active subscribers
Summit Systems — $3,950/mo
2 active subscribers
SYSTEM
Auto-assignment rules
BY WORKLOAD + SKILL MATCH
SLA targets
STD 3D · FAST 2D · RUSH 1D
Notifications
EMAIL + IN-APP
CHANGE PLAN
Switch to Core Flow?
You'll be prorated for the rest of this billing cycle and the new plan starts today.
Current planPrime Ops · $2,850/mo
New planCore Flow · $1,950/mo
Prorated credit+$580.00
Next invoice$1,370.00 on JUN 24
PAYMENT METHOD
Update card.
Securely update the card we charge for your monthly plan.
BILLING HISTORY
Invoices.
Every monthly charge and one-time work outside your plan.
MAY 24, 2026
Prime Ops — May billing cycle
INV-00284
$2,850.00
MAY 12, 2026
Mascot rebuild — extra work
INV-00283 · QT-318
$185.00
APR 24, 2026
Prime Ops — April billing cycle
INV-00271
$2,850.00
MAR 24, 2026
Prime Ops — March billing cycle
INV-00258
$2,850.00
ANSWER / SEP-3104
Reply to OVPL.
Your specialist asked for garment color and final imprint size. Reply below to keep production moving.
SCHEDULE A CALL
Book with Julian.
Pick a 20-minute slot to talk through your work or strategy.
TEAM ACCESS
Invite Assigned Desk.
Add an internal artist who can submit and manage orders on your behalf. They won't see your billing.
ALREADY INVITED
PROFILE / CLIENT
Profile settings.
Read-only preview. Real edits will save to your account once auth is wired.
Heads up: editing name / email / notifications preferences will be enabled when Supabase auth is connected. For now you can switch roles using the bottom-right VIEW AS pill to preview each role's perspective.
Sign out?
You'll be returned to the OVPL marketing site. Your submitted requests stay saved in this browser.
PORTAL / SIGN IN
Sign in to your portal.
Enter your email and we'll send you a secure magic link. New here? The same link creates your client account automatically.
OPS / GENERATE LOGIN
Invite Assigned Desk.
Generate access for an internal artist of any OVPL client. They'll submit orders on the client's behalf, see all orders (read-only for ones they didn't create) and answer questions on their own orders.
Audit log entry will be recorded. The client will see in their team panel that the Assigned Desk was added by OVPL Operations.
SPECIALIST
Specialist.
—
CAPACITY
—
ACTIVE ORDERS
—
DELIVERED / MO
12
SKILLS
Heads up: reassigning workload, vacation requests, and 1:1 notes will save to your team panel once auth is wired. For now you can use REASSIGN on the Overview tab to move individual orders.
REASSIGN ORDER
Move to another specialist.
Pick who should take this order. The current assignee will be notified.
PLANS & PRICING
Edit plan.
Adjust price, allowances, or features. Changes apply to new subscribers immediately; existing ones renew at the new rate.
Read-only preview. Real editing of pricing and allowances will save to the database once auth + billing are connected (Batch C6 + Supabase).
SYSTEM CONFIGURATION
Configure system.
Adjust how orders flow through the production pipeline.
Read-only preview. System config persistence will be wired alongside auth.
HANDOFF / VEC-2847
Hand off to another artist.
Transfer this order with context so the next specialist picks up where you left off.
REJECT ORDER
Send back to client.
Reject if the order can't be worked as submitted. The client will be notified with your reason.
INTERNAL HELP REQUEST
Ask a teammate.
Get a quick second opinion. The client won't see this conversation.
PRE-FLIGHT CHECK
Ready to deliver?
A quick check before sending final files. Skip any item that doesn't apply.